

Description
The TrainHR Course is approved by HRCI and SHRM Recertification Provider.
Overview: Whether by face-to-face interaction or via digital communication, extended or short-term, human relationships are the key to success in any organization or company. A thirty-second telephone phone call with an unhappy customer can determine the fate of an employee or the company. The ease of extending that experience to the internet can create swift and immediate impact that may or may not be pleasant. The ability of employees, managers, members and leaders to apply the foundational principles and common acts of civility and protocol is critical. This takes skill, practice, a good attitude and commitment. Knowledge and use of good manners, etiquette, protocol and civility can avoid the embarrassment and tension of behavior that may be perceived as disrespectful, discourteous or abrasive. These skills enhance personal and professional effectiveness, self-confidence and add significant value to any organization. Areas Covered in the Session:
Who Will Benefit:
Yasmin Anderson-Smith ,MCRP, CIP, CPBS
is an award-winning, coach, trainer and author who brings leading-edge
experience in the new fields of business and personal image management,
civility in the workplace and personal branding. Combining high
enthusiasm, dedication and inspiration, Yasmin offers ground-breaking
presentations, seminars, personal coaching and awareness-building
programs, across cultures. She succeeds in igniting, elevating, and
empowering business women, young professionals and college students to
project confidence, credibility, and embrace civility in their image and
personal brand. Often misunderstood, civility is essential to building
the trust and respect needed for harmonious relationships inside and
outside the workplace. A former resource management professional with
over fifteen years experience, Yasmin re-branded her career as an
entrepreneur in 2006 with the founding of KYMS Image International. To
educate, inspire and elevate women, she subsequently launched several
business development, career- readiness, and networking and civility
awareness programs. In 2006, Yasmin created and launched the sub-brand,
Every Girl Can™, know internationally for empowering teen girls to
embrace a healthy body image. Yasmin is co-author of the books,
Executive Image Power and The Power of Civility and a contributor to
Expert Beacon, Younique, MCDA Wellspring and Respectful Workplace
magazines.
Event link: https://www.trainhr.com/control/w_product/~product_id=702206LIVE/?channel=purplepass-nov_2018_SEO Contact Details: NetZealous LLC, DBA TrainHR Phone: +1-800-385-1627 Email: support@trainhr.comAdditional Information
support@trainhr.com
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Presented By
10:00am to 11:30am
General Admission: $145.00
All Ages
800-385-1627 UPCOMING EVENTS
PAST EVENTS
Friday, September 7th
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Thursday, August 30th
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Webinar on Project Management Essentials: The 8 Keys To Bring Every Project In On Time and On Budget
Monday, August 27th
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