The Lab offers a variety of concessions. Outside food and drink are not allowed. Photography and videography of the performance are strictly prohibited.

There is additional parking behind the main theater. Tickets are nonrefundable; tickets may be exchanged for another date or for a Laboratory Theater of Florida credit. Cancellations must be made by 10 a.m. on the date of the performance. There will be no credit for missed performances. The theater may, but is not obligated to, make reasonable accommodations due to performances missed due to illness, traffic, or other unforeseen circumstances. Refunds are only available if the theater cancels the performance for which the patron holds tickets; tickets to postponed performances may be exchanged for another date or for a credit. For holders of our Flex passes, no credit is given for lower-priced performances. Internet service fees are non-refundable. Guests must check in five minutes to curtain. Late guests may have their tickets forfeited to the waiting list.